Try RMail PRE-Crime Services – Right Recipient™ alerts the sender if it detects that they are about to misaddress an email by detecting whether the sender has sent sensitive information to those recipients in the past and, if not, prompts them to verify. The sender is also prompted with the recipient’s domain age, that is to say, for how long that domain has been in existence.
Right Recipient™ is available from RMail button version 11.3 onwards.
This article covers the following topics:
Right Recipient™ Feature
When the sender sends a Registered email, and based on their effective RMail settings, if the recipient addresses are not on the verified list, a warning pop-up will appear.
If the sender is misaddressing some recipients, they can click on the Cancel button, modify the recipients list, and send the email. If, however, the recipient addresses are correct, the sender can click on Verified and Send button to complete the email sending process.
Domain Age
The recipient Domain age analysis brings internet intelligence into the email send flow in real time.
Based on the age of the domain, along with other domain metrics, the sender is nudged to pause and re-verify addresses.
Relatively new domains will be highlighted in yellow for caution, or red to denote they are unsafe.
Right Recipient™ Settings
To change the Right Recipient™ default setup, access RMail Settings in Outlook by clicking on the File tab, and then selecting RMail Settings from the options.
Navigate to the Right Recipient™ tab on the left panel. If you do not see this option, please contact RPost Support.
The list of verified recipients is stored for a configurable rolling period of time: Continuous, 30, 90, 180, or 365 days. If the Continuous option is selected, the sender will be asked to verify all recipient email addresses every time they send a Registered email.
Note: If an email address is on the list and a Registered email is sent to that address, the period resets for them.
To view the list of verified recipients, click on the View Verified Recipients. To clear the list, click on Clear Verified Recipients.
The Right Recipient™ feature can be configured to be triggered when specific or all RMail services are used. Select the RMail services by checking the corresponding boxes under the Enable For section.