Skip to main content

File Share

Updated

The File Share feature allows users to send an email with a cumulative attachment size of up to 1GB in size. Trying to attach files larger than 25 MB to an RMail message without using File Share would cause an error message. This feature may be combined with Encryption to add privacy.

The sender simply clicks on the File Share - Add Files button to browse and upload the desired attachments.

file share.png

Once the recipient gets the email, they click on the yellow Download Files button which directs them to a portal where they have up to 90-days to download and save the attachments transmitted (the availability period for these files can be configured to range between 7 and 90 days using the setting File retrieval link available for download in RPortal).

101010.png
1212121.png

Note: If an email was sent using the File Share feature, the attached files cannot be recovered from the sent email since the files are linked to a URL, instead of actually being attached to the email. Therefore, the email in the Sent folder contains the email body and a list of attachments sent but not the attached files themselves.

If the sender wishes to re-send those files, they would have to compose a new email and use the File Share feature again.

file share.png

The following short video explains the various ways you can send large files or attachments through Outlook using the File Share feature (formerly LargeMail) in RMail.  It also covers the option to encrypt those attachments and how the recipient will receive them.