After sending a signature request using the E-paper or Smart Tags options in Outlook, or the equivalent Web Mail option in RMail Online, you will receive a link within the Acknowledgment email that allows you to track the status of the request by accessing the WebTracking page.
In the WebTracking page, which you can access using the same credentials as your other RPost apps, you'll find the Send Reminder option next to each recipient who has not yet signed the document.
Up to three manual reminders can be sent to a signer, with a limit of one manual reminder per day.
Note: If an automatic reminder is triggered for the day, manual reminders cannot be sent.