After sending a signature request using the E-paper or Smart Tags options in Outlook, or the equivalent Web Mail option in RMail Online, you can send reminders using one of the following methods:
Acknowledment email link
The Acknowledgment email you receive immediately after sending the signature request includes a tracking link that takes you to the Web Tracking Portal, where you can monitor the status of the request and send reminder emails to recipients who have not yet signed.
In the WebTracking page, which you can access using the same credentials as your other RPost apps, you'll find the Send Reminder option next to each recipient who has not yet signed the document.
Up to three manual reminders can be sent to a signer, with a limit of one manual reminder per day.
Note: If an automatic reminder is triggered for the day, manual reminders cannot be sent.
RPostONE Hub
Alternatively, you can log in to the RPostONE Hub at https://rpost.com/login using your credentials.
From there, navigate to the RMail section and select the Track E-Sign tab to view the status of your signature requests.
This opens the same tracking page accessible from the Acknowledgment email, but directly within the RPostONE Hub interface.
From there, you can monitor your signature request as described above by clicking the Message ID of the transaction. After that, click on the Send Reminder button to set up your reminders.