DomainKeys Identified Mail (DKIM) is a powerful email authentication protocol that adds an additional layer of security to your emails by digitally signing them. For RMail users, enabling DKIM ensures that your emails are verified as legitimate, reducing the chances of them being flagged as spam or phishing attempts. This can improve email deliverability, enhance trust with your recipients, and protect your domain reputation.
Please note that DKIM authentication is an advanced feature available exclusively to customers on a paid subscription plan. If you’d like to access this feature, consider upgrading to one of our paid plans. For more information, please contact our Sales team or visit our e-commerce website to purchase plans directly.
If you are already a paying customer, you can request DKIM setup for your company to enhance email authentication when using RMail by following these steps:
1. Download the RMail DKIM Request form which is linked below.
2. Complete the Company Information portion of the form.
3. Save the PDF and replace [Company Name] with your company’s name.
4. Log into our support center by clicking on the Login to Support link.
5. Press Submit a Ticket.
6. Under Submit a request, select, RMail Support.
7. Select Other RMail Related Support Topic.
8. Enter the subject, DKIM Form - <Your Company Name>.
9. In the Description text box, enter, Please set DKIM up for my company.
10. Upload the RMail DKIM Request document.
11. Press Submit.
An RMail Support representative will return the completed DKIM form to you once it is complete.