Try RMail PRE-Crime Services – In Outlook Online and the New Outlook app, enabling options that require creating folders or rules in a user's profile, such as saving emails to specific folders, may require additional permissions from your Microsoft 365 administrator.
To enable the necessary options follow these steps:
1. Click on the Profile icon.
2. Click on Settings.
3. In the Track & Prove section, enable Save my Registered Receipt emails in 'RMail Receipts folder' or Save my Email Activity Reports in 'RMail Activities' folder, or both.
4. In the E-Sign section, enable the option Save completed E-Sign emails in "RMail Contracts" folder.
5. At the botton, click on Apply, and in the pop-up click on Save with Rules.
- [SAVE] With this option RMail service folder(s) such as RMail Activities, RMail Contracts and RMail Receipts, will be automatically created in your inbox.
- [SAVE WITH RULES] Selecting this option will help you keep you inbox tidy, by additionally creating rules to automatically move incoming registered receipts, activity reports or RMail eSign contracts in their respective folder. To learn more about Outlook rules, see here.
6. After enabling the necessary options, log in to your Microsoft 365 account.
7. Request administrator approval (If required, depending on admin restrictions).
8. The RMail folders will now appear under Inbox.