RMail® service integration with Sitelink automates e-delivery tracking and proof, returning to the sender the final Registered Receipt™ email record for court-admissible, time-stamped proof of the content delivered and advanced open tracking. This protects your organization from claims of non-receipt or risk of dispute related to delivery of statutory lien notices, rate increase notices, and changes in terms and conditions of contracts, abandonment agreements, and much more.
Sending RPost Registered Email™ messages
RPost Registered Email™ messages can be sent from two options:
1. Tasks & Letters option available under the Collections section.
2. Invoice option available under the Billings sections.
Sending From Tasks & Letters
1. Select the Tasks & Letters option from the home screen.
2. Once on the Tasks & Letters page, select a task from the left pane where a letter is available and then select the customer from the right pane where an E-Mail address is populated. For example:
3. Select the Process button available on the right pane.
4. On the Past Due Event popup, select the Send As Registered Email checkbox.
5. Select the Process button available at the bottom of the screen.
6. Confirm the compose email screen appears with the email address populated; enter the Subject and Body for the email and click on the OK button.
7. Confirm the confirmation popup appears. Select the OK button.
8. Confirm the Task page is presented. Select the Cancel button available on the right to navigate back to the home screen.
Sending From Invoices
1. Select the Invoice option from the home screen.
2. Once on the Invoice page, select the appropriate tab based on the action you wish to take and then select the user from the available list under that tab.
Note: Make sure the user has a valid email address associated with the record.
3. Select the Process button available on the right pane.
4. On the Invoice options screen, select the Send As Registered Email checkbox and click on the Process button.
5. Confirm the compose email screen appears with the email address populated; enter the Subject and Body for the email and click on the OK button.
6. Confirm the confirmation popup appears. Select the OK button.
7. Confirm the Invoice page is presented. Select the Cancel button available on the right to navigate back to the home screen.