iManage supports two clients (a web application and a desktop application) and three different hosting options (iManage Cloud, on-premise, virtual server hosted by a third party).
RSign Add File connector and Send-to-RSign application are generally compatible with all combinations of iManage client and server. However, there are a few versions that may need technical adjustments due to variations in the iManage software.
Compatibility
Users starting the envelope creation process in RSign
- iManage Cloud: Fully compatible
- iManage Work 10.x Server On-Premise and iManage 9.5 Server On-Premise:
. May require some adjustments for certain versions of iManage Work 9.5.6+, 10.0.x and 10.1.x
. Requires customers to publish the API (to be accessible from RSign) to setup in RSign for the connector
. May require customer’s IT to whitelist RSign IP to access the API
- iManage Work 9.4.x and below:
. Requires a new connector to be built using COM APIs
. Available to be developed as a customer project
. It is recommended to use R-App print driver or initiate e-signature process in RSign
Users starting the envelope creation process in iManage Cloud (Globally Hosted by iManage)
Fully compatible
Users starting the envelope creation process in iManage Desktop Application
(May require professional services modification of RSign Send-to app based on the customer’s iManage implementation)
- iManage Desktop Application with iManage Work 10.x Server On-Premise, iManage Work 9.5.6+ Server On-Premise, and third-party virtual server:
. May require some adjustments for certain versions of iManage Work 9.5.6+, 10.0.x and 10.1.x
. Requires customer IT to allow their desktop client to access RSign API and access related to the app integration.
- iManage Desktop Application with iManage Work Server 9.5.6 and below
. Requires a new connector to be built using COM APIs
. Available to be developed as a customer project
. It is recommended to use R-App print driver or initiate e-signature process in RSign
- iManage Desktop Application versions 9.5.6 and below with iManage Cloud Server
. Requires use of the RSign or iManage Web Application