In the Access Management section of the Home Page, you can see if any unauthorized reader, to whom Auto-Lock has been applied, has requested access to a document. You can review the location, IP address, and network provider information to help you decide whether to decline the request or override the lock imposed by the AI module. Click here to learn more about requesting access to a document in RSign.
After selecting the Override or the Decline options, RSign will display a popup allowing you to enter an optional note that will be communicated to the requester via email.
When selecting to override a request made through RForms, the sender has the option to choose the duration for which the override will be active.
The requester is informed via email whether their request was approved or declined.
Note: You can revert the status of an RForm request at any time. If you have declined access, you can reverse it by clicking on Override, and vice versa.