The Registered Receipts generated from RMail can be managed and routed in several ways to fit your organizations needs and software configurations. This article shows you how to route and manage Registered Receipts if you are using Outlook and one option using RPortal to manage settings. The following sections are covered:
- RMail app for Outlook - Powershell Script option
- Setting receipts routing in RPortal using Customer Admin option
RMail Outlook PowerShell Script for Registered Receipt Folder
This Outlook PowerShell script is recommended for users that send RMail messages using the RMail Gateway, RMail APIs, or RMail SMTP routing services and would like the RMail Registered Receipt email records and e-sign final signed PDF records to be automatically sorted and routed to designated subfolders of the Outlook inbox.
This script creates designated folders and then creates the routing rules to route these specialized RMail return messages to these receipt and contract folders.
You will need to run PowerShell with Administrator privileges for it to work correctly.
1. Start PowerShell using search (all Windows versions).
2. Then, click on the Windows PowerShell result.
3. To run PowerShell as administrator, right-click on the Windows PowerShell search result, and then select Run as administrator.
An Outlook administrator or IT administrator will need to use standard practices to deploy this script to users who prefer the convenience of automatic sorting of RMail receipt and contract records.
- If you want to deploy the script using a Group Policy, the machines will need to be part of the domain.
- If you have users working from home and are not part of your domain you would need to run the script on each machine or create the folders and rules manually.
Note: If you have the RMail app for Outlook installed, you do not need to use this script as this script is automatically installed when installing the RMail app for Outlook.
Access the RMail Receipt Outlook PowerShell Script
RPortal: Customer Admin Routing Settings
The RMail Gateway customer administrator may also have or request permissions to automatically route all originals or route a copy of all Registered Receipt email records to a specific email address.
Before copying or re-routing the RMail Registered Receipt records to a designated mailbox, the customer administrator must confirm that the address designated to receive these Registered Receipt email records has sufficient storage and does not have rate limiting/throttling enabled.
If re-routed settings are enabled, the end user (RMail Sender) will receive copies of the Registered Receipt records in their normal inbox.
Note: Receipts copying or re-routing are paid professional services. Please contact your Sales or Customer Success representatives if you wish to have your Registered Receipts copied or re-routed to a designated email address.