Try RMail PRE-Crime Services – Q: How do I access the RDocs app?
A: RDocs app can be accessed here: https://app.rdocs.io/
Q: What is the original file size limit in RDocs™?
A: The file size limit Is 20MB.
Q: Which file types does RDocs™ support?
A: RDocs™ supports .doc, .docx, .pdf, .ppt and .pptx. RDocs™ continues to expand file support based on customers evolving needs.
Q: What is an RPD™?
A: RPD™ stands for Rights Protected Document™ and it’s a file construct patented by RPost where the security and controls that the document originator prescribes are built into the file itself. The RPD™ displays to readers as an .HTML file, which can be opened in any browser or .html file viewer.
The RPD™ file construct allows document originators to control document access, manage content sharing, restrict views by location, and even kill content entirely, all after the send
Q: Do readers need special software to open an RPD™?
A: No. RPD™ is received as an HTML file that can be opened in all major web browsers.
Q: Do readers need to create an account to open an RPD™?
A: No. Readers are not required to have an RDocs™ account to open an RPD™.
Q: Where is the file stored?
A: The RPD™ file is self-contained, meaning that all the data is stored in the file itself. RPost does not keep a copy of the original document nor the converted RPD™, nor there is any document data stored in any third-party server.
Q: How long are RPDs™ available for opening?
A: For as long as the owner prescribes.
Q: How to reset my password
A: In the login page, press Forgot Password, enter your email address and press Request Reset Link. Look in your email inbox for an email with a link to reset the RDocs™ password.
Q: Is RDocs™ supported by all desktop web browsers?
A: Yes, RDocs™ is compatible and can be used with Mozilla Firefox, Google Chrome, Internet Explorer, Microsoft Edge, Apple Safari, and most other current and modern web browsers.